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Haskins Automotive
- Auto Repair
- Wellesley, MA
About this business
Location details
467 Washington St, Wellesley, MA, 02482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Yeah my car got fixed but lets just say the 3 days they told me turned into 2 weeks, and I was not impressed with their service.
Business response:
Mike- thank you for your feedback. In some cases a body shop repair job can be delayed for several different reasons, some of which are out of our control. Nonetheless, it is our goal to make sure that you are satisfied with your experience as well as manage your expectations of the delivery time. We are unable to decipher the job in question from your feedback, so I would encourage you to contact me so that we can try and alleviate the issues you have raised. Thank you again for your feedback, we appreciate the informat... read more
I really wish yelp can have a 0 star for selection!!! This garage is terrible even though the reception desk is warm, but do you want your car fixed or a smiling face?! They gave you a very attractive timeframe for the repair at beginning, but expect much longer than that! They would give you tons of excuse with smiling face. Something worse is that you better know some mechanic since they might charged you for something not done according to a wild story I heard from friend about them!
Haskins lied to me and told me that I needed to get a crankshaft sensor and cam shaft sensor put into my Volvo to have my check engine light shut off. They never checked to see if my timing belt was off first. So I wasted 235.00 getting this service done when all I needed was to have my timing fixed from being off a tooth. The end result was that they gave me my car back with my check engine light still on and I had to go to a much better mechanic named Paul's Foreign Auto Works in Newton MA 6172440088. Thanks for nothing ... read more
Business response:
Thank you for your feedback and I would like to apologize for the experience you had while having your car repaired at Haskins. I am unable to determine the job in question therefore I have very little background to respond in detail. Our entire customer service process is based upon morals and integrity and we have taken this feedback very seriously. I would urge you to contact me so that I may understand more and try and alleviate the problem. Thank you.
I have been warned before that a used car dealer can be evil. Had my Car appraised there. Man. This place will rob u in open day light. Owners beware...
Business response:
We make offers on a lot cars based on overall condition and market condition at the time. Our offer to purchase a vehicle is just that a "offer" If you wish to take it great, if not that's fine too. We are always happy to make a offer on a car no matter what the condition.
Psh! First to review?! Ha ha! Haskins, you are totes going down. Booyah! Some people say I have bad luck. Others suggest my aura is negative and I send bad vibration waves to people, thus incurring misfortune. Regardless, my car was sideswiped in a hit and run, while I was sleeping, because I was home sick. The smallest violin in the world played for me. But, I digress. I brought my baby here, since they came highly recommended by my insurance agency and guaranteed the job within three days. 5 days, $600, and a lot of agg... read more
Business response:
Haskins Automotive has been repairing vehicles in Wellesley & surrounding areas for over 80 years. Regrettably, we were unable to complete the repair on your vehicle in the time estimated by your insurance company. This is usually due to a number of factors in auto body repair, primarily due to the fact we must stop the job to get insurance companies approval for repair of any hidden damage or repair procedures that were not outlined in the original insurance estimate. Our policy is to call each customer immediately when th... read more
Frequently asked questions about Haskins Automotive
How is Haskins Automotive rated?
Haskins Automotive has a 4.6 star rating with 856 reviews.
When is Haskins Automotive open?
Haskins Automotive is open now. It will close at 5:00 p.m.