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3520 Seagate Way #130, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had roof leak during the last rain, called my insurance company who sent out a different company 1 day later. The Other company poked a couple holes in my wall, set a dehumidifier and 2 fans in the middle of the room, and left them there for 7 days. The only thing that dried out was my families sinuses. 2 days later, my hardwood floor started to warp, and moisture was still present. I called Flood solutions and they sent Sam and his crew out right away. The moisture readings were still off the chart. He set up a z... read more
Business response:
Michael, Thank you for taking the time to share the experience you had with our services. -Joey
First class service, from start to finish! No gimmicks, just straight forward professionalism all around. I've dealt with many Flood and Restoration companies due to the nature of my profession, and Floods Solutions is hands down my first and only call. Floods whether it's clean, grey or black water, it's almost the worst thing that can happen so it's great to have someone that you can "go to" and know they will take care of you in an honest and professional way. Thank you Danny, Joe, and Sam.
Business response:
Greg, Thank you for taking the time to share the positive experience you have had with our company and services we provide. We really appreciate it! -Joey
I had a burst water line and had to remove vanity, contain mold spores, fix water line, and restore drywall and bathroom finishes. Sam at Flood Solutions was exceptionally fast, professional, prompt, consciousness of home was amazing, and worked around our family of four with no disruption. This is the team you want to work with, all exceptional at their trades! No financial surprises, estimates given were invoices rendered. Followup and finish and clean up second to none. I HIGHLY RECOMMEND. Brian Phillips in Carlsbad.
Business response:
Brian, thank you for sharing the experience you had with Sam and the rest of the Flood Solutions crew.
Horrid experience with this company. Extremely immature management. They parked in places they were not authorized to park on property, resulting in over $400 in towing fees I had to pay because they were blocking my access with their vehicles constantly.. instead of parking in the DESIGNATED SERVICE WORKERS PARKING AREA -which was 20 yards away from my personal paid parking spot. This issue wasn't just once, it was ongoing for 1/2 year and they did not listen or care. At this point they are refusing to simply half the towi... read more
Poner mas atencion a sus trabajadores Que sean mas eficientes No dejarles usar el celular Ya que eso los distrai de su trabajo
Business response:
Hello Jhoana, I don't have record of your name as a current or past customer. Theres a possibility your a tenant at one of the homes we are working in. Thank you for sharing your feedback. We strive to provide the best service possible and i apologize if our employees use of their phone was a concern. Our team actually utilizes their phones pretty often to take photos of the job throughout their work day. They also make and take calls to and from our office for job status/updates. I would have appreciated a phone call to dis... read more
Joey has been changing his words even after he made a promise. You should ask him to record his words in writing, otherwise he will deny what he has said over the phone. His business is NOT trustworthy. Damage is done and lessons learned.
We hired Flood Solutions Inc. for water damage in my kitchen. We found out their workers damaged my appliances and split my countertop to two pieces. They never mentioned to us they made these damages until those were discovered by accident. When it was brought up to him, he mentioned they thought they would glue it back together (who wants glued countertop?), which means they already knew what has happened but didn't tell us until it was discovered by us. Joey initially agreed to repair the appliance damage. Then he denie... read more
This company is set up to get you to pay way more than you bargained for their services. I hired them to remove an asbestos base for my furnace and water/mold damaged drywall. They nickel and dimed me all the way to completion. They also run multiple "related" companies out of the same office telling you that they are different companies which run the same way. The insurance agent I dealt with basically told me that Flood Solutions took me to the cleaners. They initially give you a good quote and then put a lot of add-o... read more
I had a drain pipe burst in my kitchen and it flooded the bedroom below. I called the plumbing company I used in the past and they recommended Flood Solutions to come out and remediate first. I called and spoke with Joey and he said he they don't work weekends so would send someone out on Monday. I had tenants in the house so I had to coordinate everything with them as well. They came out on Monday and diagnosed the problem along with Pacific Drain and Plumbing (apparently they work together quite a bit). The plumbing c... read more
Flood Solutions Inc has a 4.7 star rating with 115 reviews.
Flood Solutions Inc is open now. It will close tomorrow at 12:00 a.m.