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Roberts Roofing

4.6
  • Roofing
  • Newburgh, NY

About this business

ContractorsRoofing

Location details

1430 New York 300, Newburgh, NY, 12550, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
SatClosed
SunClosed
4.6296 reviews
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Donna M C.'s profile image
Donna M C. 
rating
5 years ago

When my outdoor shed needed a new roof I called Kevin Roberts, owner of Roberts Roofing. Mr. Roberts returned my call and arrived the same day to provide the estimate. Promptly on November 16, 2020 his crew arrived at 9:00am and immediately started the job. The crew members were industrious, fast in the old shingle removal and with teamwork installed new plywood base, sheathing and then methodically installed my new roof. The crew did a complete cleanup and remove all materials from my site. An excellent job was co... read more

Business response:

Thank you Kevin 

Chris R.'s profile image
Chris R. 
rating
10 years ago

Roberts did a wonderful job on my home. I have included a detailed and honest true review with photos below and yelp still says my review is fake or not recommended. The photos in plain sight do not lie. whats right is right and whats wrong is wrong and yelp is wrong and yelp is a fraudulent and blackmails businesses. My bad reviews go straight to the front and anything good gets hidden. This is wrong. Get your hands off the reviews and let them sort themselves out yelp the fake reviews always come to light. Please read my... read more

Business response:

Chris, thanks for your kind review. We do have lots of hidden reviews, that Yelp refuses to post Kevin 

Shane H.'s profile image
Shane H. 
rating
3 years ago

This has to be long because that is awful they are! They think their clients are stupid. Here we go so on July 1st o signed a contract with them stating that I would pay them 10% upon signing ( I did) 30% upon materials and 60% upon completio and that my windows should arrive within 6 to 8 weeks of ordering. They came out measured and said Kevin owner would be out later that day to make sure one window wouldn't be an issue he did that. Chris called us next day informed us to get the permit windows were being ordered so I di... read more

Doreen T.'s profile image
Doreen T. 
rating
4 years ago

Thanks for your follow-up response. Yes, you did offer a site visit. But your company also offered the same when we had the first problem and it took 5 MONTHS to come out. Unfortunately, there was no trust and the tone of the responses we received from your company gave us no reassurance things would be different this time. We had asked Roberts Roofing to at least cover material costs for the repair since the wrong items were used during the initial installation causing the separation and subsequent leaks. Roberts Roofing d... read more

Business response:

We apologize for the inconvenience my staff may have caused you way back in 2014. We are under new management not new ownership. I asked multiple times to make a site visit and you flat out refused. We have an outstanding record and we are proud of it, Kevin 

Cheryl P.'s profile image
Cheryl P. 
rating
6 years ago

I signed a contract on Dec 30 for a small roof repair. As of today it has not been compleed. I could understand if we expierenced a storm and it was not possible, but that is not the case. IF someone answers our call, we get transferred around. Just today I have been pushed back 2 times! This is not a reliable company. It takes more than a bunch of signs to be dependable. 

Business response:

We do apologize for any inconvenience. Kevin 

Lillian G.'s profile image
Lillian G. 
rating
6 years ago

I agree with the others. This is one of the most unprofessional companies that I have dealt with and I have several things thing in my home. I wanted a partial roof done in the front of my home and flat roof in the back. When the appointment was scheduled, the office staff said they would only be able to install one roof. Since the issue was with the front partial roof, I told them to do that and cancel the flat roof because this job was supposed to be done in one day, not at the convenience of the company. It took writing... read more

Business response:

There is a good reason whey this review is hidden. 

Andrew F.'s profile image
Andrew F. 
rating
6 years ago

They'll replace your roof but aren't very professionally run. A bit arrogant and condescending 

Business response:

I beg to differ we are professional Thousands of customers will disagree Kevin 

Trog L.'s profile image
Trog L. 
rating
8 years ago

So, I wrote my review describing how my experience, like the first poster, was one of empty promises and delays and, eventually, my problems not being big enough (read not enough $$$) for Roberts Contracting to honor their contract and bother showing up. Did Roberts contracting own up to their mistakes No, I just got an alert that there was a reply to my review OVER THREE YEARS after I left it. Kevin R. of Roberts Contracting Inc, the Business Owner said, "This is a phony review, most likely by a former employee, who I ha... read more

Georgette J.'s profile image
Georgette J. 
rating
8 years ago

Had this company come to my house to give me a quote for roof, siding, gutters and windows. The guy Joe O'Jea arrived ahead of schedule and proceeded to do his measurements and assessment. Before he left he told me to give him a few days and he would email me a quote. Problems is almost three weeks later I have heard nothing from this company, no email as promised. Not a good first impression I will not be doing any business with this company. 

Business response:

Georgette, Did you know that Joe had a brain anuerism erupt in 2016 and spent several months in a coma then rehab. He does have memory issues, but we are glad to have him our team Thanks for understanding Kevin 

Frequently asked questions about Roberts Roofing

How is Roberts Roofing rated?

Roberts Roofing has a 4.6 star rating with 296 reviews. 

When is Roberts Roofing open?

Roberts Roofing is open now. It will close at 10:00 p.m.