Purofirst Fire & Water Restoration

Wendy P. 

on Yelp

8 years ago

Manual was awesome . Very professional . He made us feel as though he really cared about us , Unlike our insurance company . And our insurance adjuster . 

Raymond M. 

on Yelp

9 years ago

We were impressed how fast the first crew arrived to remove the water and how quick and professional the workers performed the work. 

Israel O. 

on Yelp

10 years ago

Puro First was just excellent. We are very happy with the job they did. From the very beginning they addressed all of our concerns and issues. Jared was in charge of our reconstruction job and he was here regularly and makings sure every thing was done well. Cassandra did all our scheduling and she was great. The employees that were sent to us were very good, especially Matt, Rick and Tony. We hope we never have to go through this again but if we do, Puro First would the people we would want on the job. 

Sandy S. 

on Yelp

10 years ago

The people were very friendly and professional. Matt and Manny were great onsite and the girls in the office were there helping every step of the way. They handled things very quickly. They were very helpful and worked with our schedule. I would highly recommend Purofirst. Can't thank them enough. 

Jose M. 

on Yelp

10 years ago

Last December I came home from spending Christmas with my parents to find my house flooded from the kitchen to the living room, and down our hallway. I threw down every towel and blanket I could find to soak up the water but there was obvious damage to all my furniture, flooring, and walls..I called my insurance and they asked them if I could use Purofirst since I had heard about them through a friend who's house flooded last summer. They agreed for them to do the emergency services, a crew was at my house in less than an ho... read more

Guy B. 

on Yelp

10 years ago

Tom and Bonnie at Purofirst are great. I appreciate the person touch to make sure I was satisfied with the work. I have a beautiful Deck now and they did it while I was on vacation. What more could you ask. Thank you. 

Andi E. 

on Yelp

11 years ago

Quick response and awesome work! They picked up the slack where the insurance company fell short. My grandma was very pleased with the outcome. 

Taylor S. 

on Yelp

5 years ago

I have never experienced working with such an unprofessional and dishonest company in my life. They have zero accountability for their mistakes and will not make it right. It's sad because they have some good people within the company which is why Id even give them 1 star. Kem the project manager was incredible and so was Angel who worked for mitigation. Other than that do not get work done from them. I'm not a big Yelper or someone that blasts other companies but their lack of accountability and dishonesty has costed me th... read more

Eric Y. 

on Yelp

5 years ago

Horrible service. Internal communication does not exist here. They have about 4 departments and they do not follow up with you. They make excuses and blame it on the other department. Lack of remorse and unapologetically rude. They escalate the situation and then cut you off. Still haven't received my mold test paperwork. This company is being reported to the better business bureau. If you want to get a job done, do not go here! They will give you grief. You will wish you never hired them. Cheryl should be fired or "They'... read more