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9880 Indiana Ave, Riverside, CA, 92503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They tricked me to a poor construction with a very expensive price. Like buying a home, you always need an agent to take care of you. I made the big mistake of directly hiring Guyou construction and I paid a lot more without knowing my rights and options and received a non-optimal solar.
Review would be 5-stars based on exterior installation of panels and meters etc.. My suggestion to these installers is to get an inexpensive tarp and place it in the attic prior to walking, drilling and working on a project. Went up in my attic today and was disappointed to find wood shavings, shingle material and dirt all over my insulation and property stored in attic. A 10 minute tarp install would have prevented this mess! Little things matter ....
Guyou construction is one the worst solar installation companies, for multiple reasons: 1-I later found that they charged me %30 more compared to the competitors. 2-They had one of the worse designs, the installed a low slope system for me, it turned out the production dropped to less than half in a year. After every rain the amount of dried mud on the solar reduces the reduction to less than a half. I need to clean the solar after every rain! 3-The newly installed system stopped producing and I received no alert until after... read more
DO NOT USE Guyou Construction - Avoid at All Costs I signed a $50,000 contract with Guyou Construction in August 2022 for an additional solar panel installation. The project involved installing customer-supplied inverter and batteries to complement an existing Tesla system. I was assured by the salesperson that even though their inverter was listed on the contract, we would be using my own. This turned out to be the beginning of a nightmare. Not to mention they backed out of installing the batteries they agreed to originall... read more
I have been calling and calling and no response. My panels were installed in 2019. None of them work!
Business response:
Hello Marianne, we want to assist with the issue you mentioned but we don't see any logs in our phone system. Would you please send an email to info@guyouconstruction.com or call either phone number (213) 757-2616 or (714) 784-5876 so that we may assist with the issue. Please get back to us as soon as possible!
If you want to be ghosted after having your solar panels installed, this is the company for you. I have sent numerous messages to the sales rep, Roland, and their technician over the past 3 weeks without response regarding exorbitantly high SCE monthly bills recently. I guess spending $50,000+ with Guyou Construction doesn't entitle me to any after installation customer service. Buyer beware!!
UPDATE to OWNER: Your statement is not true. I did talk to your associate after my review and explained my reasons. She agreed with me and my assessment. So don't understand when you say "I declined". That's completely false statement. Second, I did give him my utility bill. Plus everyone knows utility bill has nothing to do with providing a proposal. Utility bill is used to size the system. So don't try to play that card "utility bill not provided". I already told him and your company that I need 6KW system. He had a layout... read more
Business response:
Raj, I apologize for your experience with my salesperson. I am baffled and genuinely concerned. I asked one of our customer service experts to reach out to you and try to resolve the matter, however, I understand you declined. I take our reputation very seriously and your experience is extremely unique and contrary to our culture here at Guyou Construction. My records indicate that our sales person was unable to obtain a utility bill from you and therefore was unable to provide you with a quote. Our sales people and our repr... read more
The guy who does sales calls is rude asked for my husband. Who i stated who I was and asked what this is regards to, he started speaking to someone else and hangs up on me. I WILL NEVER DO BUSINESS WITH A COMPANY THIS RUDE. QUIT CALLING MY PHONE.
Guyou Roofing and Solar has a 4.9 star rating with 1,385 reviews.
Guyou Roofing and Solar is closed now. It will open on Monday at 8:00 a.m.