PuroClean of Ridgewood

William Finnegan 

on Google

5 months ago

My wife and I woke up to a leak in our kitchen that completely flooded all 4 rooms of our basement. We found PuroClean online and called them to see if we could get somebody out right away. Cadell answered the phone and told us he could be there within 30 minutes. Sure enough, less than 30 minutes later he and his team were at our door. From start to finish they worked efficiently, communicated every step of the way, helped us work with our insurance to get the repairs covered and did an excellent job addressing the damage. ... read more

susan clayville 

on Google

a week ago

Puroclean came out to seal our basement walls to kill any existing mold and prevent it from coming through the concrete block wall. We had the basement tested by a third party and it still registered for mold. We tried several times to call them to make an appt to give it another coat. They kept saying they would call us back to schedule a time, but they never did. We tried to visit their office, and it is a flex space, not an office. 

Jose Grullon 

on Google

6 months ago

I had an excellent experience with PuroClean during a recent water migration issue at my property. From the very beginning, their team was professional, punctual, and thorough. They quickly assessed the situation, explained the scope of the water damage in plain terms, and laid out a clear plan of action. Throughout the process, they kept me informed and answered all of my questions, which really gave me peace of mind. Their technicians worked efficiently and with great attention to detail, ensuring that all affected areas... read more

diane sheiman 

on Google

5 months ago

Puro Clean was at my house a few weeks ago. I made the mistake of not getting an invoice up front and the receipt for my cash payment was supposed be dropped off. I have call the office and the owner several times and nowI believe he has blocked my phone #. I don't think it should be this difficult to provide an invoice and receipt. When I called Saturday I got the National because I guess the fair lawn office was closed and then forwarded my complaint to the corporate office. I would never have gone further with the co... read more

Karen Grullon 

on Google

6 months ago

I can’t say enough good things about PuroClean and the incredible service we received from the owner, Cadell. From the moment he arrived, Cadell was professional, knowledgeable, and genuinely cared about helping us through a very stressful situation. He walked us through the water mitigation process step by step, answered all our questions, and made sure everything was handled with care and precision. His team was punctual, respectful of our property, and worked efficiently to prevent any further damage. Cadell went above ... read more